babu games Terms and Conditions

These terms and conditions ("Terms") apply to the babu games platform and all services operated under it. By browsing the babu games website, registering an account, or taking part in any gaming or betting activity, you fully agree to these Terms.

If any user disagrees with any part of these Terms, they are advised to stop using babu games services. babu games reserves the right to change these Terms at any time, and continued use of the site after any change will be considered acceptance of the updated Terms.

To learn more about our platform and to understand who we are, our goals and what we do, visit our About Us page.

To register on babu games and take part in any gaming or betting activity, users must meet the following conditions:

• You must be at least 21 years of age. Use of this platform by anyone under 21 is strictly prohibited.
• Users must provide valid personal information and agree to verify their identity.
• Each person may operate only one account. Operating more than one account will be considered a breach of these Terms.
• Users must operate their account in their own name and for their own benefit — not on behalf of a third party.
• Using any automated program, bot or software to access the services is strictly prohibited.

If information provided at registration is found to be false or misleading, babu games reserves the right to suspend or close the relevant account at any time, and any pending bonuses or withdrawals on that account may be cancelled.

Identity Verification (KYC)

To maintain a safe environment, babu games reserves the right to verify a user's identity at any time. A national ID card, passport or other government-issued document may be requested for verification. If verification is not completed within the specified time, the withdrawal process may be put on hold.

Users are fully responsible for keeping their account login details confidential. It is each user's responsibility not to share their password with anyone and not to allow anyone else to use their account.

If you suspect unauthorised access to your account, contact the babu games support team immediately. Our Bengali and English-speaking support team is available 24/7 via live chat or email.

Circumstances for Account Suspension or Closure

babu games may temporarily suspend or permanently close a user's account in any of the following circumstances:

• Breach of any provision of these Terms
• Fraudulent activity or attempts to gain an unfair advantage
• Any activity intended to harm other users or the platform
• Failure to cooperate with identity verification
• Operating multiple accounts

babu games supports popular payment methods in Bangladesh. The same methods are used for both deposits and withdrawals.

Deposit Terms

Users must use a payment method registered in their own name. Depositing from a third-party account is prohibited. For bank transfers, transactions can be made from any scheduled bank in Bangladesh, including Dutch-Bangla Bank, BRAC Bank and Islami Bank.

Withdrawal Terms

A user's account must be fully verified before a withdrawal request can be processed. Withdrawals are generally made using the same method used for the deposit. Withdrawals will not be processed until all applicable bonus wagering requirements have been met.

babu games offers various types of bonuses and promotional offers. Each offer comes with specific conditions, which are set out in detail below.

Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳10,000. The bonus winnings will be withdrawable after completing wagering of 10 times the bonus amount.

For example: depositing ৳1,000 gives a ৳1,200 bonus, making the total balance ৳2,200. To withdraw the bonus, wagering of ৳1,200 × 10 = ৳12,000 must be completed.

Other Promotions

The active promotional offers on babu games are briefly listed below:

• Weekly babu games Festival: Bonus of up to 50% on weekly deposits, maximum ৳5,000; wagering 15x; minimum deposit ৳200.
• babu games Slots Fun: 30% bonus on deposits for slot games, maximum ৳3,000; wagering 20x; minimum deposit ৳200.
• Weekend Cricket Bonanza: 40% bonus on deposits for cricket betting, maximum ৳4,000; wagering 18x; minimum deposit ৳200.
• Birthday Special Reward: One-time reward of up to ৳1,000 in your birthday month each year; wagering 5x.
• Refer a Friend and Get Rewarded: Reward of up to ৳2,000 for each successful referral; wagering 10x.

General Bonus Terms

• A bonus offer may be used only once per household, device or IP address.
• Bonuses cannot be withdrawn directly — completing the specified wagering is mandatory.
• If a request is made to cancel a bonus from the account before the wagering requirement is met, any winnings from that bonus will also be cancelled.
• babu games reserves the right to change or withdraw any promotion, but this will not apply to wagering already in progress.

The babu games VIP programme has three tiers: Bronze, Silver and Gold. Each tier provides a weekly cashback benefit, based on the net loss for that week (total losses minus total winnings).

Example: If a Silver tier member has a net loss of ৳20,000 in one week, they will receive ৳20,000 × 1.0% = ৳200 cashback.

Users can move up to a higher tier based on their activity and participation. babu games reserves the right to set the criteria for each VIP tier and review them as needed.

All games and betting options available on babu games have their own rules. Users are advised to read the specific rules of any game before starting to play.

Policy on Technical Issues

If a connection is lost mid-game or a technical error occurs, babu games will review the situation based on server logs. If it is established that the error was not on the user's side, appropriate action will be taken.

Prohibited Activities

• Attempting to manipulate or influence the outcome of any game
• Attempting to meet wagering requirements through low-risk bets with the intent to abuse bonuses
• Claiming bonuses multiple times through multiple accounts
• Gaining an unfair advantage through secret arrangements with other users

If any of the above activities are detected, babu games reserves the right to close the relevant account and cancel all bonuses without prior notice.

babu games believes that gaming is a form of entertainment and should never be a primary source of income. The platform is committed to ensuring a safe and responsible gaming environment at all times.

Users can set limits on their deposits, losses and session time. Anyone who wishes to may also request a temporary break or permanent account closure. For help and more information on this, please read our Responsible Gaming page.

babu games ensures the highest level of security when storing and processing users' personal data. User information is kept secure through SSL encryption and other technical measures.

Full details of how user data is collected, stored and used can be found on our Privacy Policy page, which forms an integral part of these Terms.

babu games does not sell user data to third parties. However, information may need to be provided to the relevant authorities if required by law or to prevent fraud.

The babu games Android (APK) and iOS apps are available through official channels. All provisions of these Terms apply fully to use of the app.

Downloading the app from unofficial third-party sources is risky, and babu games will not be responsible for any damage caused by such software. Contact the support team for any technical issues encountered while using the app.

babu games strives to maintain the highest standard of service. However, babu games accepts no liability in the following circumstances:

• Loss or disruption caused by a user's internet connection issues
• Loss caused by a user's own negligence or breach of the Terms
• Disruption to a third-party payment provider's service
• Unexpected technical failures or cyberattacks beyond babu games' control
• Any complications arising from incorrect information provided by a user

babu games does not guarantee that the gaming service will be uninterrupted or error-free. Temporary service interruptions may occur for maintenance or upgrades, and advance notice will be given where possible.

babu games reserves the right to change these Terms at any time. Users will be notified through the platform in the event of significant changes. Continuing to use the platform after changes take effect means you have accepted the new Terms.

Users are advised to visit this page regularly to stay up to date with the latest Terms. For any questions about the Terms, you can contact our support team.

For answers to common questions, our Frequently Asked Questions (FAQ) page has detailed information explaining common topics around accounts, payments and bonuses in plain language.

Contact Information

You can contact us about anything related to the Terms or our services:

• Live Chat: 24/7 direct support (in Bengali and English)
• Email: [email protected]